Susan has lived in Northern Colorado for 15 years and is excited to be living her dream of working in real estate. She is skilled in working with Sellers, Buyers and first-time home buyers. She particularly enjoys being in a business based on relationships and high level service that optimizes her decades of experience in negotiating, building bonds and creating solutions. Prior to beginning a career in real estate she handled the programming and public relations for the Lincoln Center for the Performing Arts for 9 years. Her position required negotiating with national agents to bring top music, comedy and Broadway acts to Northern Colorado. Earlier in her career, Susan was the first female national spokesperson for the Boy Scouts of America.
Susan grew up in the Chicago suburbs and went to college at the University of Iowa. She has 3 boys – 14 year old twins and an 18 year old. They keep her very busy exploring Colorado! She also has been a hunter/jumper horseback riding instructor for almost 25 years and still teaches and trains today.
My mission is to help you find the right home and the best buyer, while providing you with unparalleled service. I will keep track of the details so you can continue enjoying your life during the process of buying or selling your home.
Professional Qualifications
Broker Associate/Partner – The Group, Inc. Real Estate
Member of National Association of Realtors
Member of Colorado Association of Realtors
Member of Fort Collins Board of Realtors
Certified Negotiation Expert
Certified Tourism Ambassador
Pricing Strategy Advisor
If you are looking for a realtor who truly cares about their clients, who has the experience and knowledge to navigate the challenging real estate market we are in, and who can help you stay cool, calm, and collected throughout the emotional rollercoaster of home buying journey, then you have to go with Susan. We just wish we knew Susan earlier. We wasted two years with another realtor who was more like a used car salesman. Susan helped us make our first offer during the first week of looking at homes with her. The transaction was complicated by solar loan and limited information from the seller. We are so fortunate to have Susan on our team. She was always responsive with our questions and diligently helped us find the answers from the listing agent. She made sure all parties were on track with meeting the deadlines. Even when she had to make an unexpected trip for a family emergency, she made sure we were well taken care of by asking her colleague, Tom, to help us with the final walkthrough and closing. Tom was super helpful and gave us a lot of great advice. We are truly impressed with both Susan and Tom from The Group!! Thank you!!!
I am so thankful for her. She did a great job in helping me find my Home and I felt that she was very caring and very personable. I would highly recommend her.
Our second time working with Susan Herlihy was perfect. She made the selling process a lot less stressful for us. Susan was very good at walking us through the process and answering any questions along the way. She went above and beyond preparing our house for the market with staging, cleaning, and more. She's very involved, knowledgeable, and available when you have questions. Couldn't ask for any better!! Thank you so much Susan!
Susan proves time and time again that she stands alone from a sea of brokers that do not go the extra mile for their clients. Susan is better at keeping track of both new opportunities in the market and existing transaction scheduling than her own clients are!
Susan is the type of professional that anyone would want on their team. She did a great job. I have been a Realtor in Denver for over 30 years and I would recommend Susan to anyone buying or selling in NOCO.
I would highly recommend Susan Herlihy to anyone and everyone as a very competent and accomplished Real Estate Agent. She demonstrated her professionalism at every point along the way. Susan shared her experience and knowledge in helping me to make wise decisions and in completing the whole process of selling my home of nearly thirty years. She showed kindness and compassion, listened to what I had to say. giving freely of her time as she guided me through the process. I am both grateful to, and thankful for Susan Herlihy. She has been a blessing.
Susan was exceptional throughout. She is very professional and helpful. I built and the process took a long time. She stayed constant during that time. Not overbearing but always there if I needed her. She was very helpful during the walk through and closing. She knows what to press for.
Susan was excellent to work with in selling our house. She made sure we understood everything and went above and beyond in communication. I would highly recommend her.
Great to work with, excellent communication, and helped me be competitive in a market where cash has been king.
She’s great! Thorough, thoughtful and detail oriented
She was amazing and provided the best advice that helped us win the bid for our house. I would highly recommend her to all!
Susan represented The Group above our expectations. She became part of our family in dealing with us on the sale of our home.
Susan did everything possible to get the closeing done on time and she always seems happy to help in any way she can.
Knowledgeable, responsive, caring, helpful and so much more. A very professional Realtor.
Susan was great to work with. As a first-time home buyer, I had a ton of questions and she was able to answer all of them or point me in the right direction. She was also very truthful in her assessment of the houses I was looking at. She wasn't going to let me make a decision now that I would regret 5 year later.
Susan made one of the most stressful things in life so much easier. My wife and I moved from Michigan to Colorado on a very tight schedule and Susan and the Group made it possible, thank you!
Susan is a consummate professional in all aspects of working with her customers. But you can't help but become friends with her. She creates lasting relationships and goes above and beyond for her clients.
Susan was great to work with. She provided quality referrals for repairs and helped us sell quickly. She recognized our desired level of communication and provided us what we needed with timely reminders and communications on status of all items. She made the transaction go very smoothly. I would refer others to her.
Susan was the best and most professional of all realtors we have worked with. This is our fourth home. We will suggest Susan to anyone who asks us advice on realtors.
"Susan and I met each other a year ago in the horseback riding industry. I knew she was a realtor so I asked if I could pick her brain regarding locations and different property options in Colorado. We explored several different areas and landed on one that would fit my needs personally and down the road as an investment. I appreciate Susan’s level of personalization and candor throughout the entire process as this was my first time buying a home as a recent divorcée. Her follow up is impeccable and attention to detail one of the best. I would definitely recommend Susan to anyone looking to buy or sell a home."
Susan was great to work with, she went above and beyond to assist me in removing the roadblocks I had to listing my home. She made the process of selling a home feasible and as easy as possible for me. I appreciate her dedication, attention to detail and professionalism throughout the selling process. Her experience as a realtor was invaluable and she was my greatest confidant through this!
I'd have no hesitation recommending Susan. We found her to be smart, thorough, extremely well organized, honest, a great communicator, and a very able negotiator. She also did all the little things—going WAY beyond the expected—to make our move to Fort Collins and our search for a house so much easier than it otherwise would have been.
Susan Herlihy was so very helpful in the selection of our new Colorado home. It didn’t take long as she knew exactly what we needed. Susan knows her profession and does it well. We will highly recommend her should the opportunity arise. Karen and Rob
We just bought our first home with Susan. She was extremely knowledgeable, patient, and always made herself available. We would highly recommend Susan to anyone looking to buy or sell a home.
Susan took good care of us through both a purchasing and selling process. As we lived out of town, much of our work was done via email and electronic documents -- all of which went very smoothly. We found both Susan and her colleagues at The Group to be both professional and considerate through every step, and would recommend anyone looking to buy or sell to contact Susan first.
There is nothing I could do, or nothing I could say to express what an amazing real estate broker that Susan is. She knew I was in a tough situation, that got worse with the hail storm. She was so calm, when I lost it. She found solutions, when I was desperate. She found a solution when I needed rooms painted and couldn't afford it. She still checks in on me, to ensure I am doing well in my new state and that my kids are settling in. At closing she gave me the most beautiful picture from a local artist to remind me of the beautiful state that I was leaving. Susan is an angel in disguise. Not only a fantastic broker, but a confident, friend, and a damn amazing person.
"As an out of town buyer, I found working with Susan to be an enjoyable experience. She answered all of my questions promptly and completely. Her guidance on everything from the Colorado real estate market today to finding a house painter to information about everything associated with the purchase gave me the confidence to purchase. She was never overbearing, but was kind, humorous and educational. Because fo the way she presented both herself and information requested, it was easy to trust her as the professional business person she is. I recommend her highly."
Susan was such a pleasure to work with. She enjoys what she does and she made the buying process easy and understandable. She didn't put pressure on us to make any quick decisions. With such a competitive market, she was always available to go see houses on the same day they went on market. She was willing to shift her schedule to make time for us. We believe Susan was the perfect broker for us and we are thrilled with our new home! We would highly recommend her for anyone buying or selling. If we ever need to sell, we know who to call! Thank you Susan!
Susan worked tirelessly to get our house sold on a very tight timeline. She is extremely informative and so helpful in selling a house! You will love working with her.
Susan was very good and patient with me. I had some jitters and she guided me through them.